Question 1

How quickly can you attend an emergency?

Accepted Answer

We operate a 24-hour callout service across Yorkshire and aim to be with you the same day — often within a couple of hours for no heat, no hot water or a leak.

Question 2

Are your engineers Gas Safe registered?

Accepted Answer

Yes. Every gas engineer at Premier is Gas Safe registered and each installation is certified and registered with the manufacturer and Gas Safe Register.

Question 3

How much does a new boiler cost?

Accepted Answer

It depends on the property and the system, but every quote is free, fixed and written down before any work begins. Most straightforward combi swaps are completed in a day.

Question 4

What guarantee do I get on a new boiler?

Accepted Answer

Approved installations carry manufacturer guarantees of up to 12 years, provided the boiler is serviced annually — something we remind you about automatically.

Question 5

Do you offer finance or payment options?

Accepted Answer

Yes — flexible payment options are available on larger installations. Ask when you request your quote and we'll talk you through the choices.

Question 6

Which areas do you cover?

Accepted Answer

We're based in Leeds and work across Bradford, Wakefield, Harrogate, York, Huddersfield and the surrounding Yorkshire towns and villages.

Tell us about the job.

Ready to transform your home?

Request a callback

Proudly serving Yorkshire.

Answers before you ask.